ceria Casino & Sportsbook Terms
When you open an account on ceria, you agree to our terms of service. We operate a gaming platform offering football coverage (Liga 1, Piala AFF, Champions League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Our services are available only where local law permits, and we enforce strict account verification and responsible withdrawal practices.
This document outlines your rights and obligations when you join ceria. We process deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We require identity verification (KYC) before your first deposit, and we review large withdrawals to prevent fraud. Your account data is encrypted, and your transaction history is always accessible in your ceria dashboard.
By using ceria, you accept these terms. If you have questions about our policies, contact our support team or visit our Legal notice page.
Account Opening and Verification
To create an account on ceria, you must be of legal age in your jurisdiction and confirm that you have read and accepted these terms. During registration, we collect your email address, phone number, full name, date of birth, and identity document details. We use this information to verify your identity (KYC process) and to prevent fraud and unauthorized access.
Your first deposit triggers KYC review. We request a photo of your government-issued ID and proof of address (utility bill or bank statement). Our team reviews these documents within a standard processing window. Once approved, you can deposit and withdraw without additional verification. If verification is declined, we will notify you of the reason and may request alternative documents.
Your ceria account is personal and non-transferable. You are responsible for keeping your password secure. If you suspect unauthorized access, contact us immediately through the ceria app. We do not charge account-opening fees.
Deposits and Account Funding on ceria
We accept deposits through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. From your ceria dashboard, select Deposit, choose your payment method, and follow the prompts. Your deposit is confirmed once payment clears at the payment provider. Your ceria balance updates automatically.
We do not set fixed minimum or maximum deposit amounts — your chosen payment method may have its own limits. Deposits are non-refundable once confirmed. If a deposit fails to credit, check your bank or e-wallet app for confirmation. If the transaction was deducted but did not reach ceria, contact our support team with your payment reference number.
We reserve the right to reject deposits from payment methods we do not recognize or that violate our fraud-prevention policies. All deposits are logged in your transaction history with timestamps and confirmation codes.
Withdrawals and Payment Processing
To withdraw funds from ceria, navigate to the Withdrawal section, select your original deposit payment method, and enter the amount. We verify that your account balance covers the withdrawal and check for security holds. Withdrawals are processed back to the payment method you used for your deposit — if you deposited via mobile banking, your payout goes to local payment.
Processing times vary by payment method. E-wallet transfers (online payment, e-wallet, mobile banking, local payment, online payment) typically complete within a standard window. Bank transfers depend on your bank's processing schedule. We may place a e-walletef security review on large withdrawals or if your account shows unusual activity. If your withdrawal is under review, we will notify you, and we may request additional information.
We do not charge withdrawal fees. Withdrawal amounts are flexible — there is no fixed minimum or maximum, but your payment method may set its own limits. All withdrawals are logged with full timestamps and confirmation codes in your account history.
Game Rules and Betting on ceria
Our ceria platform offers football coverage, live casino games, slot games, and esports markets. Each game or market has its own rules — these are displayed in the game help or market details. We do not set betting odds or payouts. Game outcomes for slots are determined by random number generators; sports results are determined by real-world events.
Your stake is deducted from your ceria account balance when you place a bet or spin. Winnings are credited automatically to your account. We do not offer guaranteed payouts or guaranteed wins. Bonus offers, if available, are subject to specific terms — we will clearly display these when you claim a bonus.
We reserve the right to void any bet that violates our terms or if we detect fraud or collusion. All bets are final once confirmed in our system.
Dispute Resolution and Account Closure
If you have a complaint about a transaction, game outcome, or ceria service, contact our support team with full details. We will investigate and respond within a standard timeframe. If you are not satisfied with our response, you may escalate the complaint through our formal dispute process — visit our Legal notice page for escalation procedures.
You may close your ceria account at any time by contacting support. We will settle any outstanding balance and remove your account from active use. We retain your records for the period required by local law, then securely delete them. Closure does not cancel any pending withdrawals — we will process these according to our standard timelines.
Data Privacy and Jurisdiction Notice
We collect your personal data (email, phone, identity documents, payment details) to verify your account and process transactions. We encrypt this data and do not share it with third parties except as required by law. For full details, visit our Privacy policy
ceria services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited. If you are accessing ceria from a restricted location, you do so at your own risk.
Changes to Our Terms
We may update these terms at any time. Changes take effect immediately upon publication on this page. Continued use of ceria after an update constitutes acceptance of the new terms. We will notify you of material changes via email or in-app notification.
These terms are governed by the laws applicable to online gaming platforms in supported jurisdictions. For questions about these terms or our policies, contact our support team through the ceria app, email us, or visit our About us page for contact information.